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Testimonials

E.B.

Your professional care together with your concern and compassion, shown and given to E.B. helped to ease the stress in our minds and pain in our hearts.

– E.B.

D.L.

My Mom has commented that everyone is so helpful and friendly at WIllow Brook. She is meeting her neighbors and their dogs and enjoying it. She even received a gift basket which was so thoughtful. We are sure she made the right choice moving here. We just wanted to thank you for helping my Mom make the transition from out of state to Willow Brook.

– D.L.

unknown/anonymous

All the best parts of being a human being are right here.

– unknown/anonymous

G.S.

Caring is not just lip service here. It’s genuine.

– G.S.

J.F.

Thank you for the many wonderful cards and greetings I received in celebrating my 91st birthday. My life has truly been blessed by living here at Willow Brook for the last 13 years. Thank you for being my friends.

– J.F.

D.B.

Thank you for the cards, calls, and flowers given to me on my July 10th birthday. Our friends here at Willow Brook continue to be a blessing to us.

– D.B.

G.A.

This is the best decision we ever made. We thank God every day that we moved here.

– G.A.

F.R.

The kindness of the entire staff was extended to the family in ways we can only believe because we were there.

– F.R.

R.H. & D.B.

I truly believe each and every person who helped in the care of our mother, became a friend. The care and attention given to Mom was unsurpassed; we never worried about her being ignored or mistreated, we just knew that would never occur. It takes a very special kind of person to offer the kind of care needed in a facility such as Willow Brook. They were patient,understanding and showed Mom and their other patients respect and treated them all with nothing but dignity and kindness.

– R.H. & D.B.

D.M.

I don't have a lot of family and Willow Brook has become my family. If you want a home away from home this is it.

– D.M.

L.H.

I appreciate what is going on at Willow Brook and I hope more folks will have the blessing of knowing about it and joining in the circle.

– L.H.

L.H. 2

Great physical facility and grounds tastefully done, with safety and security in mind, and also for the convenience of the residents and even guests (extra public bathroom on each floor). The cleaning staff is excellent, well beyond just diligence, there is love in the work product. All is comfortable but again simple and tasteful, nothing garish or ostentatious.

– L.H.

L.H. 3

The dining room facility and especially the quality and variety of food served is out of this world, especially Sunday brunches which again serves the guests as well as residents. Chef Mark is again at the very top of his game, and consistently so, which is harder than just hitting a home run from time to time and on special occasions.

– L.H.

L.H. 4

There is a remarkable warmth from the staff such as Carol and Becky and Scott and in the dining room, John and all of the servers, each and every one--it feels like a summer family reunion. Hiring is key here, good folks make good employees.

– L.H.

D.G. 2

Several of my friends visited, were pleased by what I said, and what they saw, and will eventually make use of these facilities. Set in a lovely park-like setting, Willow Brook appeals to the senses! Well done to all!

– D.G.

D.G. 3

My stay at Willow Brook has been a pleasant experience. Private rooms and attractive surroundings inside and out were one of the reasons I chose to come here. Private rooms with bath are a priority when one is recovering from surgery.

– D.G.

M.T.

I miss the games! And the two-pound weights! And the therapy ball! And I miss seeing Jim and Dorothy and Ruth and Laura and Olin and Walter and Joe and Julia. Thank you for the time you spent with me – building strength, stamina, and muscle, but especially for listening to me, talking to me, knowing me as a friend.

– M.T.

M.T. 2

I’ve said to several people how moving it is to watch you at work – the respect, sensitivity, humor and support you offer to residents is so evident. I believe everyone who exits the therapy door feels more confident in their skills and as a person because of their interaction with you. I know I do. It’s apparent you love what you do!

– M.T.

B.H.

It was a memorable stay, with all my questions and concerns answered, no matter how trivial. They accepted my feelings when I didn’t want to go to eat, they encouraged me to do so.

– B.H.

D.G.

I found the nursing staff (and) therapy staff to be exceptional with their caring, helpful methods. My needs and desires were well met. All employees, from nurses to kitchen help, aides, etc., are to be commended.

– D.G.

A.S.

Thank you for every hug, for every positive word, for every challenge that helped my mother.

– A.S.

D.M.

It's easy to make friends here - I have been to many events and we just talk and laugh.

J.V, B.D. & C.T

We feel very blessed to have had all of you involved in her care. The environment and compassion that you provide should be a source of pride for each of you.

C.D. & M.D

We really appreciate all the TLC you gave Chuck and I when he was a patient there. Chuck is doing much better. Keep up the good work.

T.B & P.B

We will always appreciate the wonderful care and friendship she enjoyed there. Your thoughtfulness is very comforting.

B.R. & F.R.

Thanks for the many prayers which have been offered for us during our time of illness. We also appreciate the cards and comments of concern. It is great to have such a caring group of people to associate with.

T.S. , S.C. & D.C.

Words cannot describe how blessed we were, as a family, to have such amazing people taking care of Dad.

H.A.S. Family

The entire staff of Nurses,personal Care assistants,management, kitchen staff, housekeeping and every individual in that facility, were the most incredible,kind,caring individuals that we have ever seen.

B.B

Of all the places I could have chosen, Willow Brook was the best.

H.A.S. Family

Turned out to be the best decision we,as a family, had ever made!!

T.S. , S.C. & D.C.

The facility was beautiful, well maintained (inside&out) and soon the staff became an extended part of our family.

T.S. , S.C. & D.C.

We were so impressed with the loving care my father received during that time by everyone there.

B.L. & S.L.

What a lovely, un-institutional environment!

B.L. & S.L.

Since our arrival at Willow Brook over a year ago we have had a number of guests for a meal in our dining facilities and the reaction has always been extremely complimentary.

C.H.

The action at Delaware Run never stops. There’s always a bus going somewhere, whether a road trip to Lake Erie for birding, to Marion for a show, or to a Clippers game.

W.O.

A big "THANK YOU‚" to each and every one for their birthday wishes and cards I received. Each card was beautiful, and the sentiments expressed were just as beautiful‚ÄîI took each one to heart. Willow Brook is certainly made up of the very best of wonderful people throughout the entire complex. It makes one realize how lucky one is to be amongst them. God Bless.

T.H.

I can't say that I had a good time there, but if I had to go to a spot like that for rehabilitation,it couldn't have been better.

T.H.

The nurses,especially Melissa, Judy and Karen were terrific. The PT's were great and I loved laughing with some of the aides like "C.C." and Mercy who were always ready for a joke and some fun.

The C. Family

Centrum Staff - Thank you so much for all of your care and support the last few weeks after the loss of Dad. And an even bigger thank you for all the loving care you ALL gave Dad over these last few years.

C.F.

Words cannot express the gratitude we feel for all of you. You are such special people who care so much. Blessings always.

E.H.

All of the people, were so kind and helpful. The food was great, the atmosphere lovely and the staff remarkable.

E.H. and T.H.

Thank you all for making the time for me very helpful and a pleasant experience. Your kindness, patience and loving care was much appreciated.

J.S.

Your multitude of kindness expressed in food,cards,kind words,visits,flowers,caring for my critters and prayers have wrapped me up in a blanket of healing comfort that has carried me through the grief that comes from the loss of health, friends and beloved family members. Now thanks to you and the Grace of God, I can see the light at the end of the tunnel.

J.R.

How lucky I was to find a great family of friends when I moved to Willow Brook!

B.M.

I am enjoying the new landscaping and replaced roof that was completed while I was away. We are truly a family here at Willow Brook and I am so thankful we are here.

B.R.

I want to express my appreciation to all the staff at Cherith for the care they gave me the two weeks that I was there recuperating from knee surgery. I believe their mantra was "if there is anything more I can do, just let me know." I heard that countless times. I feel so blessed to be at Willow Brook where I have received such excellent nursing care.

B.R.

A special thank you to Jeremy and Kerry for pushing me into action again.

J.N. & M.N.

It is a most impressive organization with outstanding personnel and we are most appreciative of everything that was done for us.

J.N. & M.N.

Thank you again for having such a wonderful facility.

B.M.

I was overwhelmed how many Willow Brook friends sent cards, prayers and offers of help after fracturing a hip in July. The stay in Cherith was helpful and appreciated along with physical therapy and lots of good food from the kitchen staff. Thanks for all your help,especially the ride home in a golf cart - that's special!

J.S.

You are the best friends,supporters and encourager any one human being could ever have. You've seen me through months of illness and surgeries; helped me celebrate my retirement and encouraged my hobbies of photography and writing.

B.L.

We feel truly blessed to have found Willow Brook which is filled with beautiful friends and the promise of many good memories yet to come.

T.R.

I want to thank everyone for all the cards and birthday wishes that I received along with all the help and support in getting settled and acquainted since I became a member of the Willow Brook family.

M.T.

I am a very lucky woman. I have several "families" who have made turning 70 a fun time: my relatives family, my international family, my over-the-years family, my animal family and my Willow Brook family. Thank you, Willow Brook friends, for spoken and sung greetings, phone calls and lovely cards."

M.T.

I am so thankful that I chose Willow Brook for my home since my husband died. He would be so pleased if he knew I am with so many kind and thoughtful friends.

C.S.

At mealtime I felt like I was at a restaurant. The meals were awesome.

C.S.

Everyone at Willow Brook made you feel good about yourself. This is a place I would definitely come back to.

C.S.

When I got to Willow Brook I was very surprised. It was beautiful,there was no odor to the whole place, carpeted,very clean, and the staff was very pleasant and nice.

C.S.

I knew the staff really cared. I watched how they all worked together and got their work done.

C.S.

I would like to thank everyone at Willow Brook for the excellent care they provided me. Also the residents that I met at meal time as well. Thank you again for your excellence!

A.D.G

I am so pleased with the standard of care, and I know that my Dad is infinitely happier than he has been for quite some time. You run a smooth ship; all staff is extremely pleasant and kind and that speaks volumes.

M.S.

Thank you, thank you, thank you for all the beautiful cards, phone calls (even singing ones!) for my recent birthday. I can't believe how lucky I was in finding such a friendly community.

J.M.

I was amazed at the total commitment you made to the patient and the family. Words cannot express the depth of the appreciation I have for each and every one of you.

T.S.

I consider your loving support among my many blessings and I am deeply grateful.

J.M.

You have given such an amazing gift to all of us and you continue to do so for those in your care.

J.M.

The gentleness, respect and love that you show on a daily basis is truly a gift from GOD. Each and every one of you who comes in contact with the patients shows all aspects of love over and over again. We were blessed to have my mother there.

D.E.

I am so blessed to be living in the best place on earth with a great staff that goes "above and beyond" every day and the best friends and neighbors anyone could every hope to have . YOU ARE THE GREATEST!

T.S.

Many, many thanks to all of you for all the thoughtfulness and caring.

L.L.

We couldn't have asked for a better group of people to take care of my grandma.

L.L.

Thank you is too small a sentence to express how grateful I am of you all.

C.& G. R.

Thank you so much for the past couple of years we have had with you in passages. It was the perfect place for our dad to spend his last years. All of you are so kind. You will always hold a special place in our hearts and I'm sure each one of you have a special place in my dad's heart. You are all very special people who work for a special organization.

K.L.

I have never seen such caring people as you! You were always available for her every need and went far and beyond taking care of her. I will always remember you with gratitude.

Carol Calkins

I've been reading pages of wonderful comments that so many residents and families have written and I just can't be still, I also want to say something.

It is such a wonderful privilege and pleasure to be a part of such a loving, caring team. It's a joy to get up and come in knowing that you are going to be working next to such wonderful people with the same love and compassion for people. What makes it all worthwhile is that we get to be a part of these wonderful residents and their families' lives.

I've had people ask me, "how can you work somewhere where people die, isn't that depressing?" My answer is "yes, there is PAIN when they pass away, but there is "another side of that coin". We've had the privilege of getting to know these wonderful people, hear their life stories, their many experiences. We get to be a part of TODAY, making new memories, having fun, living life to its fullest in this moment. Keeping them at the highest level of independence they can live at. Giving them loving care, respect, and dignity up to the end. Yes, there is pain when they pass away, BUT it wouldn't hurt if we hadn't LOVED them so, and I can accept the pain because of the privilege of having them in our lives (in my life!). I am so thankful and Blessed to be a part of Willow Brook.

I don't just work here, I live here, and I plan to for the rest of my life (I'll be 67 in Nov.2012.) I get to enjoy all of these wonderful people all day while I'm working but I also consider them my neighbors and friends. And if I ever need healthcare...I want Willow Brook to take care of me. I know it inside out and I don't want to be any place else! I thank God daily for the privilege of being here! CC

P.G. & B.

They even have a restaurant that the public is invited to. The patients and people in assisted living can go to the restaurant too. We have recommended them to a lot of people.

P.G.

The people who work there are fantastic. We can’t say enough about the great things they do.

G.B.

They were so good to my mother and to the family. They are top notch.

R.G

They were very kind and loving to my father. They were very gentle. The food was delicious! I couldn’t believe how good it was.

Anon

My mother had physical and occupational therapy, and they made the transition back into home life very easy for my mother.

R.G

These folks were great! They were constantly cleaning. My father stayed there.

D.B.

Willow Brook Christian Village is a special place to live. I am grateful for the cards, flowers, and greetings you sent me on my birthday. It was wonderful being king for a day.

B.J.

Thank you for all my lovely and thoughtful cards. It is at times like birthday and many other occasions that we are grateful to be a part of the Willow Brook community.

B.R.

Thanks to all who made my birthday in June so much fun. I found many cards in my mailbox,and each one was different. With each year that we are a part of Willow Brook, I am grateful that we chose such a caring community. I am also grateful to the staff and all those volunteers who make this a place that I am proud to show our friends.

J.M & Family

Thank you for all your efforts of love you showed my mom and family! You did not know this but you helped me fulfill the last thing my father asked me to do.