Willow Brook News
Willow Brook’s Nursing Homes Both Rank in the Top 25 in Ohio Satisfaction Surveys
Willow Brook Christian Communities has received notice that both of Willow Brook’s skilled nursing and rehabilitation centers have received resident and family satisfaction scores that placed them in the top 25 for the entire state of Ohio. The Ohio Department of Health licenses and/or certifies 964 nursing homes for participation in the Medicare and Medicaid programs.
In its notification on December 27, the Ohio Department of Aging gave Willow Brook Christian Home, on Lazelle Road in Columbus/Worthington, a score of 95.93 and the Cherith Care Center at Willow Brook Christian Village in Delaware 94.47 out of a possible 100 points in the 2012 Nursing Home Family Satisfaction Survey Results. According to Erin Pettegrew, Ombudsman Projects Coordinator in the State Long-Term Care Ombudsman’s Office, the results were to be uploaded to the Consumer Guide this week. The printable facility-level reports are expected to be online in late January.
“I couldn’t be more proud,” said Larry Harris, CEO of Willow Brook Christian Communities. “We are so happy to know that our efforts to provide the highest quality of care, along with heavy doses of affection, are valued by the residents and their families.”
In Ohio, the state makes annual unannounced inspections to make certain that each nursing home follows state and federal rules and regulations. The inspections, coupled with the state-controlled satisfaction surveys, help to assure that the quality of care and the quality of life of nursing home residents are maintained.
It may be cold December out there, but in the three Willow Brooks, it’s all warmth and cheer, for “it’s starting to look a lot like Christmas.” Trees and lights and garland are going up. Music of the season is in the air. Even old Scrooge himself, I do believe, couldn’t help but feel our joy.
Christmas is an appropriate time for me to tell you how much I appreciate your being with us. We have gone to extraordinary expense and effort to create our communities, but it’s worth it – it is all for you. It has been our sole desire these past 40 years to reach out to you, our old friends, and surround you with warmth and love.
My greatest joy is hearing you tell me how much you love being here. That never gets old. Your kind words tell me that our efforts have not been in vain. Many lives have been blessed, and that brings us great happiness.
And I want to take a moment to express thanks for your generous outpouring for the staff Christmas fund. We will pool your gifts and split them evenly among all on staff. They will receive a nice Christmas bonus at the staff Christmas party on December 14, thanks to you!
So sit back and enjoy the season. Gather around you those you love, and make wonderful Christmas memories.
With love to all,
You often hear of toy drives to provide Christmas gifts for children, and we all have fun purchasing toys for the youngsters. Delaware’s People in Need Christmas Clearing House plans to provide Christmas gifts to nearly a thousand children this season, and Willow Brook Christian Village resident Jean Flahive has a special goal with her support. She knows little ones are fun to buy for, but she focuses her efforts on the older kids, the ones who would rather have clothes than trucks or dolls. For the past five years she has gone to friends and family and has collected contributions to provide winter jackets for older children. This year’s efforts have exceeded expectations by far. Take a look at her, surrounded by the 50 warm winter jackets and another 15 hoodies that her friends’ gifts have purchased! She gives all credit to those generous neighbors and friends, her family, and to JC Penney and WalMart for their discounts. We’ll give Jean a little credit, too!
Talent and creativity were on display during the annual craft fair in the Garden Room at Willow Brook Christian Village. The residents of the Village held their annual fair on Wednesday, November 7. A wide variety of items including baked goods were exhibited and for sale, ranging from quilts and scarfs to hand made clothes and purses. The arts and crafts fair is held every November and offers a chance for residents and local crafters to sell their work to appreciative visitors. Proceeds benefit Willow Brook Christian Village special projects. Thank you to all who participated.
Nearly a hundred couples who had been married for 50 years or more gathered at Willow Brook at Delaware Run for the Delaware Gazette’s second annual Beyond Golden celebration on Saturday. Prizes were awarded for those who had been married the longest, those who honeymooned the farthest away, and those with the most life experience (highest combined age). Music was provided by Dwight Lenox, and the chefs outdid themselves once again. You can tell by our little photo album here that everyone had a great time!